Appliances Aren’t What They Used to Be
When our family began in appliance repair in 1992, things were different. Appliances were built to last. You can disassemble a washer or fridge and figure it out with a wrench, some troubleshooting, and a bit of patience. Repairs were mostly mechanical, and a good technician could keep a 30-year-old machine running like new.
But fast forward to today, and it’s a whole new world. From smart sensors to built-in diagnostics, appliances are now equipped with advanced technology—and that means the skills required to repair them have evolved as well.
More Electronics, More Complexity
We’ve seen a significant shift in the last decade. Now, many appliances come with:
- Touchscreen control panels
- Bluetooth diagnostics
- Internet of Things (IoT) integration
- Built-in apps that identify error codes automatically
In some cases, you don’t even need to test anything. You plug in a diagnostic tool, and the appliance tells you what’s wrong. It sounds convenient—but it also means that if you don’t know how to work with this tech, you can’t do the job.
That’s why we invest heavily in ongoing training for our technicians. Every 6 to 12 months, we introduce the latest tools, learn about new technologies, and update our processes to stay current with the ever-evolving landscape.
We’re More Than Repair People—We’re Technologists
Technicians today are expected to do more than just swap out a part. They need to:
- Understand electrical systems
- Diagnose error codes from digital panels
- Know brand-specific diagnostic protocols
- Be comfortable with firmware updates and smart tech
For example, some brands like Samsung and Bosch now have exclusive diagnostic tools. Our team is authorized by those manufacturers, which means we’re trained to use those systems and can even perform warranty work directly for them.
If you’re dealing with a warranty issue and your appliance is still under the manufacturer’s coverage, there’s a good chance we’re the ones they’ll call to handle it.
Why This Matters to You as a Homeowner
More advanced appliances should mean better performance. But without the right repair team, a simple issue could lead to a full replacement. That’s expensive—and usually unnecessary.
We’ve had customers call us thinking they need a new fridge or stove, only to find out it was a software-related issue or a failed sensor that we could replace in a single visit.
When your technician understands how the technology works, you save time, money, and stress.
What Makes Our Team Different
At Dial An Applianceman, we don’t cut corners. Here’s how we make sure our team stays ahead:
- Factory-authorized training with major brands
- Annual and semi-annual refresher courses for all staff
- Hands-on experience with the newest diagnostic tools
- On-site inventory of common tech-related parts so repairs don’t get delayed
This is part of the reason why we’ve earned trust from not just homeowners, but also the City of Edmonton, property managers, and home builders. They know we’re ready for whatever challenge modern appliances throw at us.
When You Call Us, You Get Experts
We pride ourselves on honest work and transparent pricing:
- $109 service call, waived if you go ahead with the repair
- $209 flat-rate labor, no surprises
- Parts are charged separately, and we always try to use OEM (Original Equipment Manufacturer) when available.
Whether you’re dealing with a broken display, unresponsive touchscreen, or mysterious beeping noises—we can handle it
Appliances Are Getting Smarter, and So Are We
As appliances continue to become smarter, the technicians who repair them must do the same. At Dial An Applianceman, we’re not just keeping up—we’re staying ahead. Because we believe our customers deserve repair techs who know their stuff and take the time to do things right.
If your appliance is malfunctioning and you’re unsure why, don’t guess. Call the pros who know how to fix the machines of today—and keep them running like they’re built to last.